We pride ourselves on using only the finest raw materials and strive to manufacture our products to the highest quality standards.
All products carry a 5 year extended warranty from the date of purchase relating to any manufacturing defect. Please note that this is not a guarantee against normal wear and tear. Nor does it apply to a product that has been damaged by misuse, neglect, accident, modification, unauthorized repair or inadequate care that can be reasonably expected. Mebala reserves the right to establish whether the product failure or damage is due to fair wear and tear or abuse, by doing a physical inspection of the product. If required, the item may need to be returned to our head office or factory for quality assessment.
Mebala will bear the full cost of repairing a product that has a manufacturing defect, including the courier cost. Mebala shall make every effort to ensure that all After Sales Services are carried out to the highest possible standard. Get in touch with one of our Client Service Specialists to book